Legal Documents

Juwai.bet's Terms & Conditions

Please read these Terms & Conditions carefully before using our platform. By registering, you are considered to have accepted all terms.

Last updated: January 1, 2026
Quick Summary
  • You must be at least 18 years of age
  • One account per person
  • Register with accurate information
  • Read the bonus terms

Key Highlights of the Terms & Conditions

Our core policies are summarized below across six key sections.

Account Policy

Only one account is permitted per person. You must register with your correct name, age, and identity details. Accounts created with false information will be terminated.

Deposits & Withdrawals

All transactions must be made through the account holder's own payment method. Third-party transactions are not accepted, and suspicious transactions will be investigated.

Bonus Terms

Bonuses are subject to wagering requirements. Any attempt to abuse bonuses or claim them across multiple accounts will result in all benefits being cancelled.

Security & privacy

It is your responsibility to keep your account password and login credentials secure. Report any suspicious activity to us immediately.

Fair play guarantee

All odds on juwai are set impartially. Betting outcomes cannot be manipulated in any way. The system is fully transparent and verifiable.

Responsible Gaming

Juwai is committed to responsible gambling. You can set a spending limit on your account or temporarily suspend it at any time.

1

General Terms & Conditions

By accessing or using juwai.bet, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These Terms & Conditions form a legally binding agreement between you and juwai.bet.

Juwai.bet is an online Sports Betting and gaming platform operating under a valid license. We provide a secure and transparent service designed specifically for users in Bangladesh. juwai.bet reserves the right to update these Terms & Conditions at any time. Registered users will be notified of any changes via email or SMS.

Important note: These terms have been prepared in English for the convenience of our users in Bangladesh. If you have any questions about interpretation, please contact our support team.

If you disagree with any part of these terms, please stop using juwai.bet. Continuing to use the platform means you accept all terms in full.

2

Account registration

To register on juwai.bet, you must provide accurate and complete information. If you register with false details, we reserve the right to close your account and forfeit any balance.

Registration Terms

  • Each person may only register one account. If multiple accounts are found under the same individual, all accounts will be closed and any winnings will be voided.
  • The name, date of birth, and contact details provided at registration must be accurate.
  • A phone number or email address can only be linked to one account.
  • Any attempt to open multiple accounts from the same device, IP address, or payment method will result in all associated accounts being suspended.
  • Your account password and login credentials must be kept strictly confidential and must not be shared with anyone.

If you suspect unauthorized access to your account, change your password immediately and notify our support team. The account holder is responsible for all activity on the account.

3

Age Verification & KYC

Juwai.bet strictly enforces an 18+ policy. No person under the age of 18 may register or use this platform. Registration by minors is strictly prohibited.

KYC Verification Process

To ensure security and prevent money laundering, juwai.bet reserves the right to verify a user's identity at any time. Any one of the following documents may be required for verification:

  • National ID Card (NID)
  • Passport
  • Driving license
  • Birth registration certificate (as proof of age 18+)

KYC verification may be required when requesting a withdrawal, placing large bets, or when suspicious activity is detected. Withdrawals may be put on hold until verification is successfully completed.

4

Deposit & withdrawal policy

Deposit

Deposits on juwai.bet can be made via bKash, Nagad, Rocket, or bank transfer. Funds are generally credited instantly. Minimum and maximum deposit limits are listed on the platform's payment page.

  • Only deposits from the account holder's own payment account will be accepted.
  • Deposits made through a third party may result in account suspension.
  • Deposits are non-refundable once completed, but the amount will remain in your account balance.

Withdrawal

Withdrawal requests are typically processed within 3 minutes to 24 hours. Withdrawal rules are as follows:

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawals above a certain amount may be held until KYC verification is complete.
  • Winnings earned from bonuses are subject to specific wagering requirements before withdrawal.
  • Suspicious or unusual withdrawal requests may be held for investigation.

Please note: All transactions are recorded in juwai.bet's security system. We are obligated to report any financial fraud or suspicious transactions to the relevant authorities.

5

Betting Rules

The following rules must be followed when placing bets on juwai.bet. Violating these terms and conditions may result in bet cancellation and account suspension.

  • Once a bet is confirmed, it cannot be cancelled unless the event is declared void by juwai.bet.
  • Pre-match bets left open after an event has started may be voided.
  • If a bet is placed at an incorrect odds due to a technical error, juwai.bet reserves the right to void that bet.
  • Coordinated betting across multiple accounts on the same event (arbitrage) is prohibited.
  • Betting using match fixing or insider information is strictly prohibited and subject to penalties.

Result determination

Bet outcomes are determined based on official announcements by the relevant sports governing body. In any disputed case, juwai.bet's decision shall be final.

6

Bonuses & Promotions

Juwai.bet offers a range of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

General bonus terms

  • Bonuses are issued once only and subject to applicable terms.
  • To withdraw bonus funds, you must meet the specified wagering requirements (typically 5x to 20x).
  • Any attempt to claim bonuses through multiple accounts will result in all associated accounts being permanently closed.
  • Bonus funds cannot be withdrawn directly — they can only be used for placing bets.
  • Expired bonus balances will be automatically forfeited.

Juwai.bet reserves the right to modify, suspend, or cancel any bonus or promotion at any time. For full details on our bonus program, Bonus Page Visit.

7

Prohibited Activities

The following activities are strictly prohibited on juwai.bet. Any violation of these Terms & Conditions will result in permanent account closure and legal action where applicable:

  • Attempting fraud, hacking, or system manipulation
  • Betting Using Match Fixing or Insider Information
  • Using the Platform for Money Laundering
  • Creating Multiple Accounts or Using Someone Else's Account
  • Using bots or automated software to place bets
  • Attempting to steal or hack another user's information
  • Exploiting platform vulnerabilities or bugs for unfair advantage
  • Operating an Account on Behalf of a Minor
8

Responsible Gaming

Juwai.bet believes betting is a form of entertainment, not a source of income. We encourage all our users to bet responsibly.

Juwai.bet provides the following responsible gaming tools:

  • Deposit Limit: Setting Daily, Weekly & Monthly Deposit Limits
  • Betting limits: Setting a maximum stake per bet
  • Cooling-Off Period: Temporarily deactivating your account for a set period
  • Self-Exclusion: Long-Term Account Break Options
  • Reality check: Session reminders at regular intervals

If you feel you may have a problem with betting addiction, please contact our support team or Responsible Gaming Page Visit.

9

Account Closure & Suspension

Juwai.bet reserves the right to suspend or permanently close any account for any of the following reasons:

  • Violation of terms and conditions
  • If you register with false information
  • If KYC verification is not completed
  • When Suspicious Financial Activity Is Detected
  • Upon Court Order or Request from a Regulatory Authority

Users may also request to close their account at any time. Any remaining balance can be withdrawn before closure, provided there are no outstanding bonus wagering requirements.

10

Limitation of liability

Juwai.bet accepts no liability for the following:

  • Bets Lost or Missed Due to Internet Disconnection
  • Issues with the user's own device or software
  • Delays or failures caused by third-party payment systems
  • Financial losses from betting that result from the user's own decisions
  • Circumstances beyond our control (force majeure), such as natural disasters or cyberattacks

Restrictions: In all circumstances, juwai.bet's maximum liability is limited to the actual balance held in the user's account. No responsibility will be accepted for any indirect or consequential losses.

11

Changes & updates

Juwai.bet reserves the right to modify these Terms & Conditions, in whole or in part, at any time. When changes are made:

  • Registered users will be notified of any changes in advance via email or SMS.
  • The effective date of any changes will be clearly stated at the top of the page.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you may request to close your account.

The latest version of these Terms & Conditions will always be available on this page at juwai.bet. Previous versions will no longer be in effect.

12

Contact

If you have any questions, complaints, or feedback regarding these Terms & Conditions, please get in touch with us:

  • Email: support@juwai.bet
  • Live Chat: Active 24/7, accessible from any page on the platform
  • Response Time: Usually within 2 minutes via live chat, within 24 hours via email

Our Bangla-speaking support team is always here to help. Don't hesitate to reach out whenever you need assistance.

Dispute Resolution: If a dispute arises, we will first attempt to resolve it through our support team. If no resolution is reached, the matter will be settled through a mutually agreed arbitration process.

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